The compliant way to run AI outbound in GHL.
Consent, disclosure, DNC, and audit aren’t bolt-ons, they’re wired into every dial Junior SDR makes.
Legal architecture
How each regulatory mandate maps to concrete product behavior.
FCC (Feb 2024): AI voices count as an ‘artificial voice’ under TCPA, consent is required for every call. Penalties run $500–$1,500 per call, no cap.
Consent enforcement
Consent flags and opt-in status are checked before every dial and logged per campaign. Missing consent blocks the call instantly.
‘Stop’, ‘cancel’, or ‘opt out’ is revocation by any reasonable means, and must be honored instantly, mid-call.
Instant DNC tagging
Any opt-out phrase writes a DNC tag and suppression rule to the contact, across voice and SMS, in real time.
US TCPA calling windows, plus the Colorado AI Act and California bot-disclosure law, rules differ by state and country.
Jurisdiction profiles
Timezone-aware, state-by-state dialing windows keep every call inside the legal hours for that contact.
Lying about being AI is a willful TCPA violation, treble damages. The agent must be honest the moment it’s asked.
AI identity disclosure
The agent never hides that it’s AI. Ask ‘are you a robot?’ and it says yes, then offers an instant live handoff.
Regulators expect a defensible record of every call and consent decision.
Full audit logs
Recording, transcript, and consent state are written back to the GHL contact for every single call.
Future-proofing
Regulation moves fast. The defaults move faster.
AI disclosure at call start
As upfront AI disclosure shifts from best practice to law, we flip it on account-wide in a single setting.
The state layer
State rules stack on top of federal. We track them per-jurisdiction so your dialing windows and scripts stay current.
Conservative by default
Every default errs toward less risk. When a rule is ambiguous, Junior SDR takes the safer path automatically.
Outbound you can defend.
See the consent, disclosure, and audit trail live, on a real call.